All products are sent by home delivery service, made available to the carrier within a maximum period of two business days.
RF25SHOP will not be responsible for errors caused in the delivery when the delivery address entered by the User in the order form does not conform to reality or details have been omitted.
Deadlines may vary for logistical reasons or force majeure. In cases of delays in deliveries, the administrator of the web page will inform its Users, as soon as it becomes aware of them.
Each delivery is considered made from the moment the courier agency makes the product available to the User, which is materialized through the control system used by the transport company.
Delays in delivery will not be considered those cases in which the order has been made available to the User, by the carrier within the term and could not be delivered for reasons attributable to the User.
1.A - Delivery data, non-deliveries and product losses
The administrator of the web page hires as part of the courier delivery service or Correos España, the performance of a series of follow-up actions, aimed at guaranteeing that delivery occurs.
If after 7 days after the delivery of the order, the delivery has not been arranged, the User must contact the administrator of the website.
In the event that the User does not proceed in this way, after 14 business days from the delivery of the order, it will be returned and the User must bear the shipping and return costs of the order, as well as possible management expenses. associates.
If the reason for which the delivery could not be made is the loss of the order, RF25SHOP will initiate an investigation, which will delay the delivery of the order, from one to three weeks, a circumstance that the administrator will solve with the client.
2.B – Diligence in delivery
The User must check the good status of the order before the carrier that delivers the requested product, indicating on the delivery note any anomaly that could be detected in the order.
If later, after reviewing the products, the User detects any incident as evidence of having been tampered with or any damage caused to it by shipping, the User agrees to notify the administrator within a period of 14 calendar days from delivery. via email: email@example.com